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CUSTOMER SURVEY......

We value your opinion on our company and services! Thank you for taking your time to give us your feedback. Please fill out the information below.

Contact Information
First Name: *
Last Name: *
Company: *
Phone: *
Fax: *
Email: *

Scale of 1 (Poor) to 5 (Excellent)                

1

2

3 4 5
1. How would you rate our overall performance?
           
2. How well does Action Supply fulfill your product needs?
           

0 - 25%

26 - 50%

51 - 75% 76 - 100%
3. What percentage of the products your company purchases are ordered online? (Okay to estimate!)
         

Price

Availabilty

Customer Service Quality of Product
4. Most important factor when your company purchases a product?
         

Yes

No

5. Would you refer Action Supply to others?

If no, why?

   


Yes

No

6. If you have had an interaction with our sales team, was your need met and were you treated in a professional manner?

If no, why?

   


Yes

No

7. Do our product offerings fulfill the need for your application?

If no, why?

   


Yes

No

8. Was our customer service team able to take care of your requests in a professional, courteous, and responsive manner?

If no, why?

   



9. What improvements could we make as a company to make our service and product offering better?